A free estimate at your home
Use the home-estimate form to describe your openings, location and priorities. This is the route for discussing existing conditions, measurements and the proposed installation scope.
An appointment in the showroom
Choose this route to compare full-size displays, profiles and finishes. Bring room photographs or drawings if you have them. Meeting times need to be confirmed before you plan the visit.
Hours and contact details
Email info@factorylane.ca to discuss your project. Our forms prepare an email for you to send; appointments are confirmed by reply. Ask for the confirmed showroom address and arrival details before travelling.
| Day | Showroom hours |
|---|---|
| Monday–Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | By appointment |
Choose the right starting point
| Your main question | Useful information to include |
|---|---|
| Replacement estimate | Project address, opening list, photographs and existing concerns. |
| Showroom visit | Product types, design priorities and preferred visit times. |
| Existing product support | Opening reference, symptom and available order information. |
| Larger architectural project | Drawings, approximate scope, intended use and coordination contacts. |
From enquiry to a confirmed arrangement
Describe whether you want a home assessment or an in-person product discussion. Include the location and scope so the appropriate visit can be coordinated. A preferred time is a request until the appointment is confirmed.
Avoid sending unnecessary sensitive documents. Product questions usually begin with the opening, design goals and relevant photographs. The final order and appointment details can be completed through the agreed process.